You may cancel your membership at any time by contacting our Membership Team. As a general matter, all fees are non-refundable. We reserve the right to issue refunds or credits at our sole discretion. If we do issue a refund or credit, we are under no obligation to issue the same or similar refund in the future. Below is our general refund policy, if we choose to refund your membership, which is subject to change. Cancellations will be processed in the following ways:
Global membership
All sales are final on Global memberships. Renewed Global membership orders canceled within 5 working business days are eligible for a full refund. Renewed digital memberships canceled within 14 working business days are eligible for a partial refund equal to 50 percent of your remaining obligation.
Membership with digital access
Should we agree to a refund, the following will be used as guidelines. New membership orders canceled within 5 business days of initial order and having had no issues fulfilled, will be eligible to receive a full refund. If a new membership order is canceled within 7 business days but has had issues fulfilled, it will be refunded the amount remaining in your obligation. If cancelled after 7 business days of initial order you will be eligible to receive a partial refund at the rate of 50% of your remaining obligation. For renewal orders the same policy applies but at 14 business days period.
The Golfer’s Journal Premium membership entitles you to added benefits, such benefits chosen and defined by The Golfer’s Journal and subject to change at any time at The Golfer’s Journal's sole discretion. If you use or receive any of the premium benefits included in the premium membership you are not eligible for a refund. For new membership orders canceled within 7 business days of initial order and if no benefits have been sent and or issues fulfilled, you are eligible to receive a full refund. If you cancel after 7 days and no benefits have been received/used and if issues have or have not been fulfilled, you will be refunded at the rate of 50% of your remaining obligation. For renewal orders, the same policy applies but with a 14 business days period applied.
To cancel your membership, please fill out this form or contact us via email at membership@golfersjournal.com or phone: (949) 492-2637. The office hours are from 9 am-5 pm PST Monday-Friday. Digital memberships are non-refundable. For full terms and conditions, please visit the Terms and Conditions page here.